Privacy & cookies

Feel Good Guide Ltd is committed to respecting your privacy when you use our website. (Bath Coaching Café and Sophie Williams Coaching operate as part of Feel Good Guide Ltd.) Our Website Privacy Policy explains how and why we collect information, and what we do with it. 

The information we collect

Feel Good Guide collects information provided by users of the site who sign up for our newsletter or contact us from the website via email. Additionally, information is collected automatically about visits to our website (see ‘use of cookies’ below). If you choose to have private coaching sessions, you will receive a Coaching Client Privacy Notice. 

How we use the information

We use personal information collected via this website in these ways:

  • To deal with your enquiries and requests (if you email us direct)
  • To communicate with you about our services and events via our newsletter (if you subscribe to it)

We hold your personal data only for as long as necessary for the purpose it was collected. 

Data security / How we protect your information

We strive to ensure that personal information you give us is treated securely. Please be aware that communications over the internet is not secure and may route through other countries. The information you provide to us via this website may be transferred to countries outside the European Union (eg Google and Mailchimp have servers in the US). We strive to follow guidance by the Information Commissioner’s Office regarding this issue. We continue to review and update our security and privacy measures to protect all personal information. 

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites function, or work more efficiently, as well as to provide information. This website utilises cookies within the structure of the site itself and also via third parties. We use Google Analytics for our own marketing purposes in order to monitor traffic on the website. You can stop cookies being downloaded by adjusting your browser settings but doing so will restrict the functionality of this website. You can find more information about cookies at www.allaboutcookies.org and you can also opt out of being tracked by Google Analytics.

Newsletters

We only send email newsletters to those who subscribe via the form on our site. We will not release your details to third parties for their own marketing purposes. You can opt-out of receiving our email communications at any point by using the ‘unsubscribe’ function on the newsletters. 

Who we share your personal data with

We collect information provided by users of the site who sign up for our newsletter via Mailchimp (you can view their privacy policy at mailchimp.com). We do not pass on your information to any other third parties. You can unsubscribe at any time and your information will not be retained.

Links to other website

Our website may contain links to other websites run by other individuals and organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

Your personal data rights

Under the new GDPR law (from 25 May 2018), you have the right to ask for a copy of the personal data we hold about you. At any time, you can ask us not to contact you and unsubscribe from the newsletter mailings. To find out more about your personal data rights under GDPR, see the Information Commissioner’s website (ico.org.uk).

Contact details

If you have any questions about our Privacy Policy, please contact us using the Contact form.

This document was last updated in May 2018